New phone, sort of

So a new phone did arrive in the mail, but not a new battery. der!

After a call to customer service, we found out that before we could get a new battery, we'd have to go back to the Verizon store to get the battery tested. Don went over the weekend, but after being told it would be a half hour wait, then waiting for 15 minutes and not seeing any progress in the line, he left.

Oh well, on the bright side, Don says one of the problems he'd been having with the old phone isn't happening anymore. (The old phone wouldn't charge when it was off.)